FAQ

We offer a variety of services, including regular house cleaning, deep cleaning, move-in/move-out cleaning, and specialized services like carpet and upholstery cleaning.

You can schedule an appointment by calling our office, visiting our website, or using our mobile app.

Yes, all our cleaners are fully insured and bonded to ensure your home and belongings are protected.

No, you don’t need to be home. Many of our clients provide us with a key or access code. However, you are welcome to stay if you prefer.

We use high-quality, eco-friendly products that are safe for your family and pets. If you have specific preferences, feel free to let us know.

The cost is based on the size of your home, the type of service required, and any additional services you request. We provide free estimates.

Yes, we will do our best to assign the same cleaner to your home each time for consistency.

We recommend tidying up any clutter and securing valuables and fragile items. This allows our cleaners to focus on thorough cleaning.

Customer satisfaction is our top priority. If you’re not happy with our service, please contact us within 24 hours, and we’ll address any concerns promptly.

Yes, our cleaners bring all necessary supplies and equipment. If you prefer us to use your products or equipment, please let us know in advance.

Absolutely! We offer customizable plans to fit your specific needs and preferences.

The duration depends on the size of your home and the type of service requested. On average, a standard cleaning takes 2-3 hours.

Yes, our products are safe for pets. If your pet has specific needs or if there are areas you’d like us to avoid, please inform us.

We serve various neighborhoods across [City/Region]. Please contact us to check if we cover your area.

We accept multiple payment methods including credit cards, debit cards, and online payments via our website or app. Payment is due upon completion of the service.